When will I see my images from my session?
Our clients will see their images from their session two weeks after their photoshoot!
How does the Image Reveal & Ordering Appointment work?
Your Ordering Appointment is your time to view all of your gorgeousness and decide which images you will be purchasing! We pull all of your images up on the TV and go through them one at a time, we will show you all images in color and in black & white. There are a variety of different print and digital options.
How long is the Image Reveal & Ordering Appointment?
Your Image Reveal & Ordering Appointment is 90 minutes long — plenty of time to fall in love with your photos and choose your favorites! Most clients are done in about an hour but some take the full 90 minutes. Our best advice? Trust your instincts and go with what makes your heart sing because the time moves faster than you think!
How should I prepare?
It is normal to be nervous to view your images!! We want you to come into the ordering appointment with an open mind and that you are going to treat yourself kindly like a friend would.
What do I need to bring?
Your beautiful face, and your payment method. Even if you have pre-purchased a Collection, you may decide to add additional products or upgrade your Collection. Please remember we do not offer payment plans after your session.
Payment options are: cash, credit, debit, PayPal credit, or PayPal.
Here's a little tip that might surprise you — we actually ask that you come to your Image Reveal & Ordering Appointment completely alone, no guests or kiddos this time! We know it's tempting to bring your best friend or partner for moral support but here's the thing — this appointment is all about YOU seeing yourself through your own eyes first. No outside opinions, no distractions, just you and your photos. Our clients who come alone consistently tell us it was the most powerful and emotional part of the whole experience. We promise you won't regret it!
How many images will I see?
Every session is different, but we typically show 80-120 unique images per client.
What about photoshop or editing?
We will edit all images prior to viewing. We will remove bruises, pimples, and scratches. We will also even skin tone and lighten any dark circles under the eyes. Should you have additional retouching requests, they must be made at your Image Reveal & Ordering Appointment, and if the request is outside our normal scope of work may require additional fees.
How long will it take to receive my Collection/Album/Prints, etc?
With your payment in full you will receive the prints and products in 6-8 weeks. If you need your images faster than this turnaround time, please consult with us. We may be able to accommodate some requests with or without a rush fee added.
Products can either be shipped to you or you can pick them up at the studio. Please let us know at the Ordering Appointment if you'd like them shipped! We offer free shipping, so it truly is about whatever makes it easier for you!
Will my products be shipped to me or do I need to come pick them up?
We do things a little differently here — there are no online galleries to scroll through later and no second Ordering Appointments. Your Image Reveal is a one time special experience that we've designed to be completely unhurried and totally focused on you. We set aside plenty of time so you never feel rushed and you get to really soak in every single image. It's honestly one of our clients' favorite parts of the whole experience — so embrace it and enjoy every second!
Can I make additional purchases at a later date?
What happens to the images I do not purchase?
Just a reminder that we don't archive images after your Ordering Appointment so we aren't able to retrieve anything after that point — another great reason to grab everything you love on the day! If you do purchase the Digital Collection you can always send your high resolution files back to us for printing later or use a third party printer whenever you'd like.
Here's something really important to know — any images you don't purchase at your Ordering Appointment are permanently deleted once your appointment is done. We can't retrieve them after that point, no exceptions. We know a lot of clients plan to come back for more later but unfortunately that isn't possible! So during your reveal take your time, trust your gut and grab everything that makes your heart sing. You'll thank yourself later!you don't purchase at your Ordering Appointment are permanently deleted once your appointment is done. We can't retrieve them after that point, no exceptions. We know a lot of clients plan to come back for more later but unfortunately that isn't possible! So during your reveal take your time, trust your gut and grab everything that makes your heart sing. You'll thank yourself later!
Once your Image Reveal & Ordering Appointment is complete your order is all locked in and ready to go! We can't make changes after that point so we always encourage our clients to take their time during the reveal and make sure they are absolutely obsessed with everything before we finalize. And trust us — you will be!
Will my images be shared?
Your photos are completely private until you say otherwise. We'll never share your images without your written permission and we'll go over all of that together at your Ordering Appointment with a simple form. You are always in control.
